Privacy Policy
Thank you for visiting solvares-logistics.com and for your interest in our company.
Solvares Logistics takes the protection of personal data very seriously, and we want you to know what data is stored and how we use it. As a private company, we are subject to the provisions of the Federal Data Protection Act (BDSG). For this reason, we have implemented technical and organizational measures to ensure that data protection regulations are observed by both us and external service providers.
Personal Data
Personal data refers to information about you. This includes, for example, details such as your name, address, telephone number, or email address, but also data such as your location, IP address, or bank details. It is not necessary for you to disclose personal data to use our website. However, in certain cases, we require your name, address, and other information so that we can provide the requested services.
This applies, for example, to sending information material or answering individual questions. Where this is necessary, we will inform you accordingly. Furthermore, we only store and process data that you provide to us voluntarily or automatically.
If you use consulting services, generally only data required for the provision of these services will be collected. If we ask you for further data, this information is voluntary. The processing of personal data is carried out exclusively for the fulfillment of the requested services and to protect our own legitimate business interests.
Due to technical reasons, internet services can only be used by disclosing your IP address. This is processed by the web servers that deliver these websites. Apart from this processing by the web servers, we only use or store your IP address in an anonymized form.
§ 1 Information on the Collection of Personal Data
(1) In the following, we inform you about the collection of personal data when using our website. Personal data is any data that can be personally related to you, e.g., name, address, email addresses, user behavior.
(2) The controller according to Art. 4 para. 7 of the EU General Data Protection Regulation (GDPR) is Solvares Logistics GmbH (see Imprint).
(3) Contact address of the Data Protection Officer.
The Data Protection Officer of the controller can be reached at:
Vanessa Martin
Email: DSB-SOLVARES@intersoft-consulting.de
(4) When you contact us by email or via a contact form, the data you provide (your email address, possibly your name and telephone number) will be stored by us to answer your questions. We delete the data collected in this context once storage is no longer necessary, or restrict processing if statutory retention obligations exist.
(5) If we, Solvares Logistics GmbH and you, have contact regarding the use of one of our products, but we determine that a product from our affiliated companies of SOLVARES GROUP GmbH is better suited to your needs, your contact data may be transferred to one of these companies, provided you have not objected to this.
(6) If we use commissioned service providers for individual functions of our offering or wish to use your data for advertising purposes, we will inform you in detail below about the respective processes. We will also state the defined criteria for the storage period.
§ 2 Your Rights
(1) You have the following rights concerning your personal data with respect to us:
– Right of access,
– Right to rectification or erasure,
– Right to restriction of processing,
– Right to object to processing,
– Right to be informed,
– Right to data portability.
(2) You also have the right to lodge a complaint with a data protection supervisory authority regarding our processing of your personal data.
§ 3 Collection of Personal Data when Visiting Our Website
(1) When using the website for purely informational purposes, i.e., if you do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure its stability and security (legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR):
– IP address
– Date and time of the request
– Time zone difference to Greenwich Mean Time (GMT)
– Content of the request (specific page)
– Access status/HTTP status code
– Amount of data transferred in each case
– Website from which the request originates
– Browser
– Operating system and its interface
– Language and version of the browser software.
This data is stored for only one day and then automatically deleted.
(2) In addition to the data mentioned above, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive, assigned to the browser you are using, and through which certain information flows to the entity that sets the cookie (in this case, us). Cookies cannot execute programs or transmit viruses to your computer. They serve to make the overall internet offering more user-friendly and effective.
(3) Use of Cookies:
a) This website uses the following types of cookies, whose scope and function are explained below:
– Transient cookies (see b)
b) Transient cookies are automatically deleted when you close the browser. This includes, in particular, session cookies. These store a so-called session ID, which allows various requests from your browser to be assigned to the common session. This enables your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close the browser.
c) You can configure your browser settings according to your preferences and, for example, refuse the acceptance of third-party cookies or all cookies. We would like to point out that you may not be able to use all functions of this website.
d) This website also uses two technically necessary cookies (borlabsCookie and borlabsCookieUnblockContent) to store your cookie preference.
(4) Your Cookie Settings
You can adjust your cookie settings via the displayed button in the bottom left corner.
§ 4 Further Functions and Offers of Our Website
(1) In addition to the purely informational use of our website, we offer various services that you can use if interested. For this, you generally need to provide further personal data, which we use to provide the respective service and for which the aforementioned data processing principles apply.
(2) Insofar as our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you about the consequences of this circumstance in the description of the offer.
§ 5 Newsletter Dispatch — Use of CleverReach
(1) With your consent, you can subscribe to our newsletter, with which we inform you about our company and products.
(2) For subscribing to our newsletter, we use the so-called double opt-in procedure. This means that after your registration, we send an email to the provided email address, in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within [24 hours], your information will be blocked and automatically deleted after one month. Furthermore, we store your used IP addresses and the times of registration and confirmation. The purpose of this procedure is to be able to prove your registration and, if necessary, clarify any possible misuse of your personal data.
(3) The only mandatory information for sending the newsletter is your email address. The provision of further, separately marked data is voluntary and is used to address you personally. After your confirmation, we store your email address for the purpose of sending the newsletter. The legal basis is Art. 6 para. 1 sentence 1 lit. a GDPR.
(4) You can revoke your consent to receive the newsletter and unsubscribe at any time. You can declare your revocation by clicking on the link provided in each newsletter email, by sending an email to [log.info@solvares.com], or by sending a message to the contact details provided in the imprint.
(5) We would like to point out that when sending the newsletter, we evaluate your user behavior. For this evaluation, the sent emails contain so-called web beacons or tracking pixels, which are single-pixel image files stored on our website. For the evaluations, we link the data mentioned in § 3 and the web beacons with your email address and an individual ID. Links received in the newsletter also contain this ID. The data is collected exclusively pseudonymously, meaning the IDs are not linked to your other personal data, and direct personal identifiability is excluded.
You can object to this tracking at any time by clicking the separate link provided in each email or by informing us via another contact method. The information will be stored as long as you are subscribed to the newsletter. After unsubscribing, we store the data purely statistically and anonymously. Such tracking is also not possible if you have deactivated the display of images by default in your email program. In this case, the newsletter will not be fully displayed, and you may not be able to use all functions. If you manually display the images, the aforementioned tracking will occur.
§ 6 Objection or Revocation against the Processing of Your Data
(1) If you have given consent to the processing of your data, you can revoke it at any time. Such a revocation affects the permissibility of processing your personal data after you have expressed it to us.
(2) Insofar as we base the processing of your personal data on a balancing of interests, you can object to the processing. This is the case if the processing is not necessary for the fulfillment of a contract with you, which will be explained by us in the following description of the functions. When exercising such an objection, we ask you to state the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and either stop or adapt the data processing or show you our compelling legitimate grounds on which we continue the processing.
(3) Of course, you can object to the processing of your personal data for advertising and data analysis purposes at any time. You can inform us of your objection to advertising using the following contact details: Solvares Logistics GmbH, Werner-Otto-Straße 8, 22179 Hamburg, log.info@solvares.com
§ 7 Web Analysis by Google Analytics
Provided you have given your consent, Google Analytics, a web analysis service of Google LLC (“Google”), is used on this website. The use includes the operating mode “Universal Analytics”. This makes it possible to assign data, sessions, and interactions across multiple devices to a pseudonymous user ID and thus analyze a user’s activities across devices. This privacy notice is provided by www.intersoft-consulting.de.
Google Analytics uses so-called “cookies”, text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. We would like to point out that on this website, Google Analytics has been extended to include IP anonymization to ensure anonymized collection of IP addresses (so-called IP masking). The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html or at https://policies.google.com/?hl=de.
Purposes of Processing
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities, and to provide other services related to website and internet usage to the website operator.
Legal Basis
The legal basis for the use of Google Analytics is your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.
Recipients / Categories of Recipients
The recipient of the collected data is Google.
Data Storage Period
The data sent by us and linked to cookies, user identifiers (e.g., user ID), or advertising IDs are automatically deleted after 14 months. Data that has reached its retention period is automatically deleted once a month.
Data Subject Rights
You can revoke your consent at any time with future effect by preventing the storage of cookies through a corresponding setting in your browser software; however, we would like to point out that in this case, you may not be able to fully use all functions of this website.
Furthermore, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser add-on. Opt-out cookies prevent the future collection of your data when visiting this website. To prevent collection by Universal Analytics across various devices, you must perform the opt-out on all systems used. If you click here, the opt-out cookie will be set:
Leadfeeder
Concurrently with the use of Google Analytics, this website uses the Leadfeeder service, operated by Liidio Oy / Leadfeeder, Mikonkatu 17 C, 00100 Helsinki, Finland. Leadfeeder accesses the list of website visitors’ IP addresses provided by Google Analytics in the analysis and links the list of IP addresses with information about companies found on the internet under these IP addresses. Due to the truncation of website visitors’ IP addresses already performed when using Google Analytics, a direct personal reference is not established. A personal reference may presumptively arise when reviewing the linked company information. Further information on Leadfeeder and the collected data can be found at: www.leadfeeder.com/privacy/, information on Leadfeeder and compliance with the General Data Protection Regulation: https://help.leadfeeder.com/en/articles/3561400-gdpr-privacy-and-security-summary.
Leadinfo
We use the web service of Leadinfo B.V., Crooswijksesingel 50, 3034 CJ Rotterdam, Netherlands. This service identifies visits from companies to our website based on IP addresses and displays publicly available information such as company names or addresses. Furthermore, Leadinfo processes domains from form entries (e.g., “leadinfo.com”) to correlate IP addresses with companies and improve services.
The use is based on our legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR for the analysis, optimization, and economic operation of our offerings. In this way, data in the B2B sector is primarily collected and transmitted to us.
However, since personal data of natural persons may also be collected and transmitted in individual cases, we also inform you about this service. We ourselves do not pass on the collected data to third parties.
Further information on data protection at Leadinfo can be found in the service’s privacy policy: https://www.leadinfo.com/de/datenschutzverordnung/, https://www.leadinfo.com/de/dsvgo/
If you do not want Leadinfo to identify your IP address when you access our website, you can have your company name blocked from access by sending an email to Leadinfo at the following address: hallo@leadinfo.com, Subject: opt-out, your company name, commercial register number, if applicable.
Microsoft Bookings
You can schedule online consultation appointments with us. We use Microsoft Bookings for planning and booking appointments with our contact persons. You can enter your desired appointment in the contact form provided on our website.
For this purpose, we process for appointment booking
- First and last name
- Email address
- Phone number
- Company affiliation
- Notes to the contact person (optional)
The optional information is voluntary and not necessary for a successful booking.
The processing is carried out on our behalf by:
Microsoft Ireland Operations Ltd
One Microsoft Place
South County Business Park
Leopardstown Dublin 18
D18 P521 Ireland
This data is stored in a protected environment on Microsoft servers in the EU, in the Netherlands (Evert van de Beekstraat 354, 1118 CZ Schiphol, Netherlands) and Ireland (1, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland). Despite the server location in Europe, due to the legal situation in the USA, it cannot be entirely ruled out that data may also be transferred to the USA.
Microsoft Corp. has certified itself under the Data Privacy Framework (DPF) program and is listed in the Data Privacy Framework List of the International Trade Administration (ITA). This means that Microsoft has publicly committed to complying with DPF obligations, and any data transfer to the USA is uncritical due to the European Commission’s current adequacy decision of July 10, 2023.
Microsoft itself processes usage and metadata (including IP addresses) for security purposes and the optimization of its own service. Further information on data protection at Microsoft can be found in their privacy statement: https://privacy.microsoft.com/de-de/privacystatement
If we process your personal data as an employee of another company in the context of a contractual relationship or the initiation thereof, the legal basis for data processing is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the execution of the customer order and extends as far as this is necessary for the business relationship. Otherwise, the legal basis for processing your contact data is your voluntary consent, Art. 6 para. 1 lit. a) GDPR. This can be revoked at any time with effect for the future without stating reasons.
Your personal data will not be transferred to third parties, unless we are legally obliged to do so. Insofar as our external service providers, such as maintenance, hosting, and those processing your personal data on our behalf, we ensure, within the framework of commissioned processing pursuant to Art. 28 GDPR, that they comply with the provisions of data protection laws.
§ 8 Use of Google reCAPTCHA
We use Google reCAPTCHA from Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to verify and prevent interactions on our website by automated access, e.g., by so-called bots. We use reCAPTCHA for securing forms.
Through certification under the EU-US Privacy Shield (“EU-US Privacy Shield”) https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active, Google guarantees that EU data protection requirements are also complied with when processing data in the USA.
The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the security of our website and in the defense against unwanted, automated access in the form of spam or similar.
By using reCAPTCHA, data is transferred to Google, which Google uses to determine whether the visitor is a human or a (spam) bot. In addition to your IP address, Google may collect further information that is necessary for the provision and guarantee of this service. You can read about what data Google collects and what this data is used for at https://policies.google.com/privacy?hl=de-AT. You can read the terms of use for Google services and products at https://policies.google.com/terms?hl=de-AT.
§ 9 Integration of Google Maps
This website uses the Google Maps product from Google Inc. By using this website, you agree to the collection, processing, and use of automatically collected data by Google Inc., its representatives, and third parties. The Google Maps product is only accessed if the website visitor has actively given their consent by clicking (see § 3 (3) Use of Cookies). You can find the terms of use for Google Maps here.
§ 10 Data Protection for Applications and in the Application Process
The controller collects and processes the personal data of applicants for the purpose of handling the application process. Processing can also take place electronically. This is particularly the case when an applicant submits corresponding application documents electronically, for example, via email or a web form on the website, to the controller. If the controller concludes an employment contract with an applicant, the transmitted data will be stored for the purpose of processing the employment relationship in compliance with legal regulations. If no employment contract is concluded with the applicant by the controller, the application documents will be automatically deleted six months after notification of the rejection decision, provided that no other legitimate interests of the controller oppose such deletion. Another legitimate interest in this sense is, for example, a duty to provide evidence in proceedings under the General Equal Treatment Act (AGG).
§ 11 Social Media
Integration of YouTube Videos
(1) We have integrated YouTube videos into our online offering, which are stored on http://www.YouTube.com and can be played directly from our website. [These are all embedded in “extended data protection mode”, meaning that no data about you as a user is transferred to YouTube if you do not play the videos. Only when you play the videos will the data mentioned in paragraph 2 be transferred. We have no influence on this data transfer.
(2) By visiting the website, YouTube receives the information that you have accessed the corresponding subpage of our website. In addition, the data mentioned under § 3 of this declaration will be transmitted. This occurs regardless of whether YouTube provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly associated with your account. If you do not wish for your profile to be associated with your YouTube account, you must log out before activating the button. YouTube stores your data as usage profiles and uses it for advertising, market research, and/or the needs-based design of its website. Such an evaluation is carried out in particular (even for users not logged in) for the provision of needs-based advertising and to inform other users of the social network about your activities on our website. You have a right to object to the creation of these user profiles, for which you must contact YouTube.
(3) Further information on the purpose and scope of data collection and its processing by YouTube can be found in the privacy policy. There you will also find further information on your rights and setting options for protecting your privacy: https://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
Vimeo Video Platform
Videos from Vimeo are embedded on our website, which is operated by Vimeo LLC, 555 West 18th Street, New York 10011 (“Vimeo”).
The plugins are marked with a Vimeo logo, for example, in the form of the letter “V” or the word “vimeo”.
If you access a page of our website that contains such a plugin, your browser establishes a direct connection to Vimeo’s servers. The content of the plugin is transmitted directly from Vimeo to your browser and integrated into the page. Through this integration, Vimeo receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Vimeo profile or are not currently logged in to Vimeo.
This information (including your IP address) is transmitted directly from your browser to a Vimeo server in the USA and stored there. If you are logged in to Vimeo, Vimeo can directly associate your visit to our website with your Vimeo account. If you interact with the plugins, for example, by pressing the “Vimeo” button, this information is also transmitted directly to an Instagram server and stored there.
The information is also published on your Vimeo account and displayed to your contacts there.
If you do not want Vimeo to directly associate the data collected via our website with your Vimeo account, you must log out of Vimeo before visiting our website.
Further information on this can be found in Vimeo’s privacy policy (https://vimeo.com/privacy).
§ 12 Data Security
(1) During your website visit, we use the widespread SSL (Secure Socket Layer) procedure in conjunction with the highest encryption level supported by your browser. This is usually 256-bit encryption. If your browser does not support 256-bit encryption, we resort to 128-bit v3 technology instead. You can recognize whether an individual page of our website is transmitted encrypted by the closed display of the key or lock symbol in the lower status bar of your browser.
(2) Furthermore, we employ appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.
§ 13 Up-to-dateness
Up-to-dateness and Amendment of this Privacy Policy
This privacy policy is currently valid and was last updated in August 2019. Due to the further development of our website and its offerings or due to changed legal or regulatory requirements, it may become necessary to amend this privacy policy.