{"id":5183,"date":"2025-11-17T16:11:59","date_gmt":"2025-11-17T15:11:59","guid":{"rendered":"https:\/\/solvares-logistics.com\/service\/"},"modified":"2025-12-02T11:49:38","modified_gmt":"2025-12-02T10:49:38","slug":"service","status":"publish","type":"page","link":"https:\/\/solvares-logistics.com\/fr\/service\/","title":{"rendered":"Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5183\" class=\"elementor elementor-5183 elementor-2657\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0567827 e-flex e-con-boxed e-con e-parent\" data-id=\"0567827\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-224cc00 elementor-widget elementor-widget-heading\" data-id=\"224cc00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><p>Solvares Logistics&nbsp;<\/p><p>Portail de service<\/p><\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-33a292d e-grid e-con-boxed e-con e-parent\" data-id=\"33a292d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f07f3b7 elementor-widget elementor-widget-heading\" data-id=\"f07f3b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Nous sommes l\u00e0 pour vous<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a6d897 elementor-widget elementor-widget-text-editor\" data-id=\"4a6d897\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>\u00cates-vous utilisateur de nos solutions ?<\/h3><p>Les portails de service Solvares Logistics servent principalement de plateforme de tickets, o\u00f9 vous pouvez adresser directement vos demandes \u00e0 notre \u00e9quipe de support. De plus, nous offrons \u00e0 nos clients, au sein des portails de service, une base de connaissances compl\u00e8te sur nos solutions. Manuels, supports de formation et tutoriels vid\u00e9o ne sont que quelques-unes des informations utiles que vous pouvez consulter ou t\u00e9l\u00e9charger dans les portails de service. \u00c0 toute heure du jour et de n&rsquo;importe quel endroit.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-76ca107 e-flex e-con-boxed e-con e-parent\" data-id=\"76ca107\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35ec6aa elementor-widget elementor-widget-text-editor\" data-id=\"35ec6aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>Heures de service g\u00e9n\u00e9rales<\/h3><p>Notre \u00e9quipe de support de premier niveau et notre service d&rsquo;assistance aux utilisateurs sont \u00e0 la disposition de nos clients sans restriction les jours et heures suivants :<\/p><p>Du lundi au vendredi : de 08h00 \u00e0 17h00<\/p><p><strong>Exceptions :<\/strong><br>Pas de service les jours f\u00e9ri\u00e9s dans les L\u00e4nder de Hambourg et de Bavi\u00e8re, ainsi que les 24 et 31 d\u00e9cembre. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e40829 e-flex e-con-boxed e-con e-parent\" data-id=\"2e40829\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-daa7eeb e-con-full e-flex e-con e-child\" data-id=\"daa7eeb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-05fb13f elementor-align-left elementor-widget elementor-widget-button\" data-id=\"05fb13f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/staedtler-logistik.zendesk.com\/auth\/v2\/login\/signin?return_to=https%3A%2F%2Fstaedtler-logistik.zendesk.com%2Fhc%2Fde%2Fsearch&#038;theme=hc&#038;locale=de&#038;brand_id=12988830518044&#038;auth_origin=12988830518044%2Cfalse%2Ctrue\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Vers le portail de service LP2<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ad701cb e-con-full e-flex e-con e-child\" data-id=\"ad701cb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a4c9062 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"a4c9062\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/opheosupport.zendesk.com\/auth\/v2\/login\/signin?return_to=https%3A%2F%2Fwww.serviceportal.opheo.com%2Fhc%2Fde&#038;theme=hc&#038;locale=de&#038;brand_id=360001236571&#038;auth_origin=360001236571%2Ctrue%2Ctrue\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Vers le portail de service opheo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Vous \u00eates utilisateur de nos solutions Solvares Logistics et avez besoin d&rsquo;assistance ? Nous sommes l\u00e0 pour vous aider. Ouvrez un ticket de support rapidement et facilement d\u00e8s maintenant. <\/p>\n","protected":false},"author":6,"featured_media":2207,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-5183","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Service - Solvares Logistics<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/solvares-logistics.com\/fr\/service\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service\" \/>\n<meta property=\"og:description\" content=\"Vous \u00eates utilisateur de nos solutions Solvares Logistics et avez besoin d&#039;assistance ? Nous sommes l\u00e0 pour vous aider. Ouvrez un ticket de support rapidement et facilement d\u00e8s maintenant.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/solvares-logistics.com\/fr\/service\/\" \/>\n<meta property=\"og:site_name\" content=\"Solvares Logistics\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-02T10:49:38+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/solvares-logistics.com\\\/fr\\\/service\\\/\",\"url\":\"https:\\\/\\\/solvares-logistics.com\\\/fr\\\/service\\\/\",\"name\":\"Service - Solvares Logistics\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/solvares-logistics.com\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/solvares-logistics.com\\\/fr\\\/service\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/solvares-logistics.com\\\/fr\\\/service\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/solvares-logistics.com\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/Solvares-LOG_Signet_Orange.svg\",\"datePublished\":\"2025-11-17T15:11:59+00:00\",\"dateModified\":\"2025-12-02T10:49:38+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/solvares-logistics.com\\\/fr\\\/service\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/solvares-logistics.com\\\/fr\\\/service\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/solvares-logistics.com\\\/fr\\\/service\\\/#primaryimage\",\"url\":\"https:\\\/\\\/solvares-logistics.com\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/Solvares-LOG_Signet_Orange.svg\",\"contentUrl\":\"https:\\\/\\\/solvares-logistics.com\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/Solvares-LOG_Signet_Orange.svg\",\"width\":354,\"height\":170,\"caption\":\"Solvares Logistics, votre partenaire pour les logiciels de logistique de transport\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/solvares-logistics.com\\\/fr\\\/service\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/solvares-logistics.com\\\/fr\\\/accueil\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Service\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/solvares-logistics.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/solvares-logistics.com\\\/fr\\\/\",\"name\":\"Solvares Logistics\",\"description\":\"Logistics-Software f\u00fcr Transportmanagement | Services | Beratung\",\"publisher\":{\"@id\":\"https:\\\/\\\/solvares-logistics.com\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/solvares-logistics.com\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/solvares-logistics.com\\\/fr\\\/#organization\",\"name\":\"Solvares Logistics\",\"url\":\"https:\\\/\\\/solvares-logistics.com\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/solvares-logistics.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/solvares-logistics.com\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/Solvares-LOG_Logo_OnLight.png\",\"contentUrl\":\"https:\\\/\\\/solvares-logistics.com\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/Solvares-LOG_Logo_OnLight.png\",\"width\":258,\"height\":72,\"caption\":\"Solvares Logistics\"},\"image\":{\"@id\":\"https:\\\/\\\/solvares-logistics.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Service - Solvares Logistics","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/solvares-logistics.com\/fr\/service\/","og_locale":"fr_FR","og_type":"article","og_title":"Service","og_description":"Vous \u00eates utilisateur de nos solutions Solvares Logistics et avez besoin d'assistance ? Nous sommes l\u00e0 pour vous aider. Ouvrez un ticket de support rapidement et facilement d\u00e8s maintenant.","og_url":"https:\/\/solvares-logistics.com\/fr\/service\/","og_site_name":"Solvares Logistics","article_modified_time":"2025-12-02T10:49:38+00:00","twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/solvares-logistics.com\/fr\/service\/","url":"https:\/\/solvares-logistics.com\/fr\/service\/","name":"Service - Solvares Logistics","isPartOf":{"@id":"https:\/\/solvares-logistics.com\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/solvares-logistics.com\/fr\/service\/#primaryimage"},"image":{"@id":"https:\/\/solvares-logistics.com\/fr\/service\/#primaryimage"},"thumbnailUrl":"https:\/\/solvares-logistics.com\/wp-content\/uploads\/2025\/08\/Solvares-LOG_Signet_Orange.svg","datePublished":"2025-11-17T15:11:59+00:00","dateModified":"2025-12-02T10:49:38+00:00","breadcrumb":{"@id":"https:\/\/solvares-logistics.com\/fr\/service\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/solvares-logistics.com\/fr\/service\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/solvares-logistics.com\/fr\/service\/#primaryimage","url":"https:\/\/solvares-logistics.com\/wp-content\/uploads\/2025\/08\/Solvares-LOG_Signet_Orange.svg","contentUrl":"https:\/\/solvares-logistics.com\/wp-content\/uploads\/2025\/08\/Solvares-LOG_Signet_Orange.svg","width":354,"height":170,"caption":"Solvares Logistics, votre partenaire pour les logiciels de logistique de transport"},{"@type":"BreadcrumbList","@id":"https:\/\/solvares-logistics.com\/fr\/service\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/solvares-logistics.com\/fr\/accueil\/"},{"@type":"ListItem","position":2,"name":"Service"}]},{"@type":"WebSite","@id":"https:\/\/solvares-logistics.com\/fr\/#website","url":"https:\/\/solvares-logistics.com\/fr\/","name":"Solvares Logistics","description":"Logistics-Software f\u00fcr Transportmanagement | Services | Beratung","publisher":{"@id":"https:\/\/solvares-logistics.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/solvares-logistics.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/solvares-logistics.com\/fr\/#organization","name":"Solvares Logistics","url":"https:\/\/solvares-logistics.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/solvares-logistics.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/solvares-logistics.com\/wp-content\/uploads\/2025\/10\/Solvares-LOG_Logo_OnLight.png","contentUrl":"https:\/\/solvares-logistics.com\/wp-content\/uploads\/2025\/10\/Solvares-LOG_Logo_OnLight.png","width":258,"height":72,"caption":"Solvares Logistics"},"image":{"@id":"https:\/\/solvares-logistics.com\/fr\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/solvares-logistics.com\/fr\/wp-json\/wp\/v2\/pages\/5183","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/solvares-logistics.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/solvares-logistics.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/solvares-logistics.com\/fr\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/solvares-logistics.com\/fr\/wp-json\/wp\/v2\/comments?post=5183"}],"version-history":[{"count":1,"href":"https:\/\/solvares-logistics.com\/fr\/wp-json\/wp\/v2\/pages\/5183\/revisions"}],"predecessor-version":[{"id":6248,"href":"https:\/\/solvares-logistics.com\/fr\/wp-json\/wp\/v2\/pages\/5183\/revisions\/6248"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/solvares-logistics.com\/fr\/wp-json\/wp\/v2\/media\/2207"}],"wp:attachment":[{"href":"https:\/\/solvares-logistics.com\/fr\/wp-json\/wp\/v2\/media?parent=5183"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}